In New Orleans, hospitality has never been simply about service. It’s in our DNA. It’s an instinct and, for many of us, a way of life.
Serving Up: Unreasonable Hospitality in New Orleans brings together some of the city’s most accomplished hospitality leaders for a candid conversation about going beyond what’s expected. The panel will explore the choices, details and culture that transform excellent service into extraordinary hospitality.
Expect an engaging discussion about what exceptional hospitality looks like today, how New Orleans continues to set its own standard, and why sometimes the most memorable experiences begin by doing just a little more than what seems reasonable.
📍 Calcasieu - Higgins Room
930 Tchoupitoulas St • New Orleans
🗓️ Monday, October 26, 2026
⏰ 4 PM - 6:30 PM
🎟️ FREE - RSVP REQUIRED
Panelists
Brandon Groh, General Manager, Emeril’s
Ti Martin, Co-Proprietor, Commander’s Palace
Tim Pacillas, General Manager, Pêche
Dr. Afua “Effie” Richardson, Managing Director/Owner, Dakar NOLA
Moderator
Camille Collins, Collins Global Communications
In New Orleans, hospitality has never been simply about service. It’s in our DNA. It’s an instinct and, for many of us, a way of life.
Serving Up: Unreasonable Hospitality in New Orleans brings together some of the city’s most accomplished hospitality leaders for a candid conversation about going beyond what’s expected. The panel will explore the choices, details and culture that transform excellent service into extraordinary hospitality.
Expect an engaging discussion about what exceptional hospitality looks like today, how New Orleans continues to set its own standard, and why sometimes the most memorable experiences begin by doing just a little more than what seems reasonable.
📍 Calcasieu - Higgins Room
930 Tchoupitoulas St • New Orleans
🗓️ Monday, October 26, 2026
⏰ 4 PM - 6:30 PM
🎟️ FREE - RSVP REQUIRED
Panelists
Brandon Groh, General Manager, Emeril’s
Ti Martin, Co-Proprietor, Commander’s Palace
Tim Pacillas, General Manager, Pêche
Dr. Afua “Effie” Richardson, Managing Director/Owner, Dakar NOLA
Moderator
Camille Collins, Collins Global Communications